Terms and Conditions
Welcome to Simprint.com.
This Web site is provided by Simprint (referred to throughout this Web site as “Simprint”) as a service to our customers. Please review the following rules that govern your use of the Simprint.com site. Please note that your use of the Simprint.com site (the "Site") constitutes your unconditional agreement to follow and be bound by these Terms and Conditions. Although you may "bookmark" a particular portion of this Site and thereby bypass this Agreement, your use of this Site still binds you to these Terms and Conditions. Simprint reserves the right to update or modify these Terms and Conditions at any time without prior notice to you, and we encourage you to review these Terms and Conditions whenever you use this Site.
Section A of these Terms and Conditions applies specifically to orders placed with Simprint. Section B of these Terms and Conditions applies to all products and services available through the Site.
Terms and Conditions of Order
The Simprint Satisfaction Guarantee
Simprint stands behind the quality of its products and services. If you are not satisfied with your purchase from us, contact Customer Service by phone at 972-793-0700 within 30 days from the date you receive it (or the date it was scheduled to arrive).
Simprint is committed to customer satisfaction, and we do everything possible to ensure excellent products and services. Certain circumstances are beyond our control and are not covered by this guarantee. Please note that we cannot be responsible for:
Shipping and Delivery
- Incorrect shipping address, undeliverable packages/3rd delivery attempts, or other errors created by you.
- Damage to the products arising after delivery to you.
- Satisfaction guarantee does not apply to shipping claims.
- We are not responsible for any damages or claims incurred by you or your business caused by receiving which are defective or visibly damaged.
All prices and amounts shown on this Site are in U.S. Dollars (USD), unless otherwise noted. If a User submits a request on the Site to purchase products, the User agrees that all charges, taxes and shipping and processing fees will automatically be charged to the credit card or paid by User with an approved payment method.
Please note that no products will proceed on any facility in your order until full payment is received by Simprint or approved credit terms have been established through Simprint.
All purchase requests must be submitted with an approved payment method unless otherwise expressly stated. Approved payment methods include any of the following methods:
- Pay by credit card.
- Pay by pre-pay or check.
- Pay by wire transfer.
- Pay by PayPal.
Our Sales Tax Policy
Simprint is required to collect and remit sales tax in all US jurisdictions that administer such tax.
For nonprofit or government entities, as well as reseller clients located in CO, HI, IL, NM, or WA, please email or fax a copy of your tax-exempt certificate to the attention of the Credit Department at 972-753-0200 or firstname.lastname@example.org. For print resellers in all other states, please contact our credit department via email to request the proper forms to fill out. If you have already placed an order with sales tax, you can request an adjustment by sending in your order number(s) with your documentation.
Product Delivery Time
Product delivery time begins once your order has been placed and approved for by Simprint sales fulfillment team.
If your order is approved by 3:00 p.m. CST Monday through Friday then items approved will be shipped that business day. For example, an order that was approved by 1:00 p.m. CST on Tuesday will be shipped out to you by end of business day on Tuesday. Please note that Simprint offices are open on Saturdays, Sundays but closed on major holidays. As a result, when order is filled, confirmed and shipped on Saturday or Sunday an additional $75.00 is added to your cost for weekend coverage. You may have to allow additional business days for delivery based on the shipping method you selected on weekends.
Shipping and Arrival Times
Shipping transit times vary, and Simprint assumes no responsibility for delays caused by shipping carriers, weather or any damages resulting from the failure to receive products on time. Your order may arrive late due to unforeseen delays in delivery service, the breakdown of equipment, illness, etc. Simprint is not responsible for delays due to improperly prepared paperwork if you are using your own freight company for pickup.
Target arrival dates are calculated by transit time. Shipping times are based on business days only and do not normally include weekends or holidays. You agree that shipping terms for all Simprint products are shipped “Freight On board Shipping Point” or “F.O.B. Shipping Point" – title and risk of loss transfers to you at time of shipment or pickup.
Pick-up orders will be held for 30 days at our facility. After 30 days, we will recycle your order.
At the customer request Simprint will review parts and consumable return requests. A 25% restocking fee is normally billed for returns.
IN NO EVENT WILL SIMPRINT BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, INCIDENTAL, EXEMPLARY, OR OTHER DAMAGES WHETHER OR NOT SIMPRINT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE. SIMPRINT ’S ENTIRE LIABILITY UNDER, FOR BREACH OF, OR ARISING OUT OF PROVIDING THE SERVICES HEREUNDER, IS LIMITED TO A REFUND OF THE FEES PAID FOR THE PRODUCT OR SERVICE THAT GAVE RISE TO THE CLAIM. IN NO EVENT SHALL SIMPRINT BE LIABLE FOR YOUR COST OF PROCURING SUBSTITUTE GOODS.
General Terms and Conditions
You, the User, acknowledge that all content included on this Site, including, without limitation, the information, data, software, photographs, graphs, typefaces, graphics, images, illustrations, maps, designs, icons, written and other material and compilations (collectively, "Content") are intellectual property and copyrighted works of Simprint and/or various third-party providers ("Providers"). Reproductions or storage of Content retrieved from this Site, in all forms, media and technologies now existing or hereafter developed, is subject to the U.S. Copyright Act of 1976, Title 17 of the United States Code.
Corporate Identification and Trademarks
"Simprint ", "Simprint.com", and any and all other marks appearing on this Site are trademarks of Simprint in the United States and other jurisdictions ("Trademarks"). You may not use, copy, reproduce, republish, upload, post, transmit distribute or modify the Trademarks in any way, including in advertising or publicity pertaining to distribution of materials on this Site, without Simprint’s prior written consent. The use of Trademarks on any other Web site or network computer environment is prohibited. Simprint prohibits the use of Trademarks as a "hot" link on, or to, any other Web site unless establishment of such a link is pre-approved by Simprint in writing.
You may only use this Site to make legitimate requests to order the products or services offered (each, a "Request"), and shall not use this Site to make any speculative, false or fraudulent Requests. You may not use robots or other automated means to access this Site, unless specifically permitted by Simprint. You represent that you are of sufficient legal age to create binding legal obligations for any liability you may incur as a result of your use of this Site. You agree to promptly update your registration profile (if applicable) in order to keep it current, complete and accurate.
It is a violation of law to place a Request in a false name or with an invalid credit card. Please be aware that even if you do not give us your real name, your Web browser transmits a unique Internet address to us that can be used by law enforcement officials to identify you. Fraudulent users may be prosecuted to the fullest extent of the law.
Permission is granted to electronically copy and print in hard-copy portions of this Site for the sole purpose of using this Site as a shopping resource. Any other use of materials or Content on this Site, including reproduction for a purpose other than that noted above without Simprint’s prior written consent is prohibited.
We encourage you to share your comments and questions with us. Please note that we assume no responsibility for reviewing unsolicited ideas for our business (like product or advertising ideas), and will not incur any liability as a result of any similarities between those ideas and materials that may appear in future Simprint programs. Also, please remember that you are responsible for whatever material you submit and that you, not Simprint, have full responsibility for any message that you send, including its reliability, originality and copyright. Please do not reveal trade secrets or other confidential information in your messages. Any, and all, rights to materials and ideas submitted to us become the exclusive property of Simprint.
Disclaimer of Warranty
THE SITE AND ITS CONTENT ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. YOU ACKNOWLEDGE THAT OPERATION OF THE SITE MAY NOT BE UNINTERRUPTED OR ERROR FREE.
General Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL SIMPRINT, INCLUDING ITS RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES, OR AFFILIATES (COLLECTIVELY, THE "COVERED PARTIES"), BE LIABLE FOR ANY INJURY, DEATH, LOSS, CLAIM, DAMAGE, ACT OF GOD, ACCIDENT, DELAY, OR ANY SPECIAL, EXEMPLARY, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, WHETHER BASED IN CONTRACT, TORT OR OTHERWISE, WHICH ARISE OUT OF OR ARE IN ANY WAY CONNECTED WITH ANY USE OF THIS SITE OR WITH ANY DELAY OR INABILITY TO USE THIS SITE, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS OR SERVICES OBTAINED THROUGH THIS SITE, EVEN IF A PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
If, notwithstanding the above, a Covered Party is found liable for any loss or damage relating to the use of this Site, the User agrees that the liability of any such party shall in no event exceed the fee or charge to the User assessed by Simprint for making a Request.
Some states - to the extent their law might be deemed to apply, notwithstanding the selection of Texas law as described (below) - do not allow the limitation of liability, so the foregoing limitations might not apply to you.
You agree to defend, indemnify and hold harmless Simprint and its affiliates from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site. You also certify that you own rights to or have a license to use the image(s) being reproduced as part of your order.
If you use this Site to submit Requests for or on behalf of a third party ("Third Party"), you are responsible for any error in the accuracy of information provided in connection with such use. In addition, you must inform the Third Party of all Terms and Conditions applicable to all products or services acquired through this Site, including all rules and restrictions applicable thereto.
Each User using this Site for, or on behalf, of a Third Party agrees to indemnify and hold each Covered Party harmless from, and against, any and all liabilities, losses, damages, suits and claims (including the costs of defense), relating to the Third Party's or the User's failure to fulfill any of its obligations as described (above). The User is directly responsible for any Request submitted, including related fees, charges and performance obligations.
Links to other Web sites and Services
To the extent this Site contains links to outside services and resources, any concerns regarding such services or resources should be directed to the particular outside service or resource provider. None of the Covered Parties guarantees or warrants the accuracy or completeness of the information or content included on the Web sites of these outside services and resources. The outside services and resources are in no way related to Simprint, and are neither its employees nor agents.
Termination of Usage
User access to all or part of this Site may be terminated or suspended at any time, without notice and for any reason.
None of the Covered Parties are responsible for any errors or delays in responding to a Request caused by an incorrect email address provided by you or other technical problems beyond their control.
The internal laws of the State of Texas shall govern the performance of these Terms and Conditions, without regard to such state's conflicts of laws principles. You consent to the exclusive jurisdiction and venue of the courts located in Dallas, Texas for all disputes arising out of, or relating to, the Terms and Conditions and use of this Site.
Questions about the Terms of Service should be sent to us to email@example.com.
Address: 4545 Cambridge Road, Fort Worth, TX. 76155
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